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Spinago Terms & Conditions

These Terms & Conditions ("Terms") govern your use of Spinago and all services provided through it. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to these Terms in full. If you do not accept these Terms, you must not use Spinago.

1. General Provisions

These Terms constitute a legally binding agreement between you ("the Player") and Spinago. All references to "we," "us," or "our" refer to Spinago and its operating entity.

Spinago reserves the right to amend these Terms at any time. Updated Terms take effect upon publication. Continued use of Spinago following any amendment constitutes acceptance of the revised Terms. Players are encouraged to review this page periodically.


2. Eligibility and Account Registration

2.1 Minimum Age Requirement

You must be at least 18 years of age to register and use Spinago. By creating an account, you confirm that you meet this requirement. We reserve the right to request proof of age at any time and to suspend accounts where eligibility cannot be verified.

2.2 Account Restrictions

  • Only one account per person, household, IP address, or device is permitted.
  • Providing false, incomplete, or misleading information during registration is grounds for immediate account closure.
  • Account registration is restricted to individuals accessing Spinago from jurisdictions where online gambling is legally permitted.

2.3 Verification

All accounts are subject to identity verification (KYC) in compliance with applicable anti-money laundering regulations. Failure to complete verification within the required timeframe may result in account suspension and withholding of pending withdrawals.


3. Deposits, Withdrawals, and Payment Terms

3.1 Deposits

Deposits must originate from a payment method registered in your name. Third-party deposits are not accepted. Minimum and maximum deposit limits vary by payment method and are displayed during the transaction process.

3.2 Withdrawals

  • Withdrawal requests are processed subject to successful account verification.
  • Processing times depend on the selected payment method and may range from 24 hours to several business days.
  • Spinago reserves the right to apply additional verification checks before approving any withdrawal.
  • Funds associated with incomplete wagering requirements cannot be withdrawn until those requirements are met.

3.3 Currency

All transactions on Spinago are conducted in Australian Dollars (AUD) unless an alternative currency is specified during registration. Currency conversion fees, where applicable, are the responsibility of the Player.


4. Bonus Terms and Wagering Requirements

All bonuses, free spins, and promotional offers are subject to specific terms that are communicated at the time each promotion is made available. General bonus conditions include:

  • Bonuses must be claimed within the stated validity period.
  • Wagering requirements must be fulfilled before any bonus-derived winnings can be withdrawn.
  • Spinago reserves the right to withdraw, modify, or cancel any bonus if misuse or abuse is suspected.
  • Bonus funds and real funds are applied in a specific order as outlined at the time of the offer.

Spinago does not guarantee the ongoing availability of any promotion. Promotions may be altered or discontinued at any time without prior notice.


5. Responsible Gambling

Spinago is committed to supporting responsible gambling practices. The following tools are available to all registered players:

  • Deposit limits – set daily, weekly, or monthly caps on deposits.
  • Session time limits – control the duration of each gaming session.
  • Self-exclusion – voluntarily exclude yourself from Spinago for a defined period or indefinitely.
  • Reality checks – receive periodic reminders of time spent playing.

Players who believe they may have a gambling problem are encouraged to make use of these tools. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.


6. Account Closure and Termination

You may close your account at any time by contacting Spinago customer support. We reserve the right to close or suspend an account without prior notice if:

  • A breach of these Terms is identified.
  • Fraudulent activity or collusion is suspected.
  • Account verification requirements are not met within the stipulated timeframe.

Upon account closure, any remaining real-money balance (excluding bonus funds subject to unmet wagering requirements) will be returned to you via your registered payment method, subject to completed verification.


7. Limitation of Liability

Spinago's liability to any player is limited to the amount of funds held in that player's verified account at the time a dispute arises. We are not liable for any indirect, incidental, or consequential losses. Service interruptions caused by technical failures, maintenance, or circumstances beyond our control do not entitle players to compensation.


8. Governing Law

These Terms are governed by and construed in accordance with the applicable laws of the licensing jurisdiction under which Spinago operates. Any disputes arising from the use of Spinago will be subject to the exclusive jurisdiction of the competent courts as defined by the applicable regulatory framework.

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Spinago Casino is operated by Dama N.V., licensed under Curaçao Gaming Control Board (OGL/2023/174/0082). Gambling is for entertainment purposes only. Please gamble responsibly. Must be 18 years or older to register.

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